Thank you for being part of the Nera community by visiting www.nerashop.com (“Website”)!
Other Important Notes about this policy:
Information About Your Personal Data
"Personal Data" is information that can be used to identify you, directly or indirectly, alone or together with other information. This includes things such as your full name, email address, phone number, certain cookie and network identifiers
How We Collect and Use Personal Data
We collect your Personal Data in a number of ways and for various purposes, including:
1. When you register for an account or interact with our Services.
We collect Personal Data when you use or interact with our Services, including when you register with us, browse our products online, make purchases from us (including processing of payment), and when you ask us to customize apparel, products, or Services. This Personal Data may include name, address, phone number, username and password, email address, date of birth, payment information
We use this data to create your account, enable your activity within our Services, and to provide the services generally, including to develop, enhance, and improve our Services and your experience. We also use this data for internal purposes related to certain research, analytics, innovation, testing, monitoring, customer communication, risk management, and administrative purposes.
2. When you communicate with us or sign up for promotional materials.
We collect Personal Data when you communicate with us or sign up to receive promotional materials or information via email, push notifications, or text messages - including email address, mobile number, etc.
If you consent to such messages, we may use your Personal Data and other information to communicate with you about the Nera products or Services you have purchased or used; provide you with promotional messages and personalized advertising; to notify you of other products; to notify you of contests, challenges, sweepstakes, and other promotions ("Promotions"); to notify you of Services we think may be of interest to you; and, for other marketing purposes. You can manage your communication preferences by registering for and logging into your account.
We may use your Personal Data to respond to your requests for technical support, online services, product information or to any other communication you initiate. This includes accessing your account to address technical support requests. We may also use your Personal Data to address your requests, inquiries, and complaints.
3. When you participate in special activities, offers, or programs.
We may request or otherwise collect Personal Data, including when you participate in Promotions, when you participate in surveys, or when you chose to participate in our research activities or initiatives, including for commercial, and internal research study purposes ("Research"). This includes Personal Data, such as name, address, email address, telephone number and age and other information that may be appropriate in order to participate. If you win a Promotion, we also may need to collect certain tax information, waivers and releases, depending on the prize.
4. When you engage with our online communities or advertising.
We may collect your Personal Data when you engage with our online communities. This includes when you click on advertisements, interact with our social media pages, submit content, leave reviews, or otherwise enter information into comment fields, blogs, message boards, events, and other community forums sponsored by or affiliated with Nera. Please note that our community forums are public, so we recommend that you exercise care in deciding what information and content you wish to disclose. We reserve the right to delete comments or statements that are deemed to be offensive, wrongful, or untrue.
5. When you connect with us through social media.
6. When we collect data from third parties or publicly-available sources.
We may obtain certain data about you from third party sources to help us provide and improve the Services and for marketing and advertising. We may combine your Personal Data with data we obtain from our Services, other users, or third parties to enhance your experience and improve the Services, such as providing you with a single point of sign on for our Services and/or building an account dashboard letting you understand how to access and control all the Services you use from a single page.
7. When we leverage and/or collect cookies, device IDs, Location, data from the environment, and other tracking technologies.
We may collect certain Personal Data using cookies and other technologies such as web beacons, device IDs, advertising IDs, HTML5 local storage, Flash cookies, and IP addresses. We specifically use browser cookies for different purposes, including cookies that are strictly necessary for functionality and cookies that are used for personalization, performance/analytics, and advertising. Our Cookie and Device ID Use section contains more information and options to control or opt-out of certain data collection or uses.
8. When we aggregate or centralize data.
We aggregate and centralize Personal Data for purposes of analytics, innovation, and to provide enhanced services to our customers and end-users.
9. When we link you to friends across platforms.
Some of our services consist of social sharing and communication with others. We use your Personal Data to enable sharing as described in the service, including to enable you to find and link to friends on other SNS platforms.
10. When you ask us to customize apparel, products, or Services.
We use photos, or other data you provide to us to customize apparel, products, or Services.
11. When we comply with Legal Requirements or Obligations, Law Enforcement, and for Public Safety Purposes ( Location-Specific Disclosuresmay apply).
You may at any time withdraw your consent with future effect and without affecting the lawfulness of processing of your Personal Data based on the consent you provided before you withdrew it, and exercise other controls regarding Website and online data collection, interest-based advertising, your communication settings, and app preferences. Depending on the Service, collection and use of Personal Data may be required for the Services to work.
We provide you several ways to manage your preferences:
Consent for Email Communication: After signing up for email communications, you can choose to unsubscribe using the unsubscribe link in any commercial email we send. If you use more than one Service, then unsubscribing from the emails relating to that Service will not stop you from receiving emails from other Services. Please note that if you unsubscribe from "all emails" this means "all emails other than strictly necessary emails." You will still receive email communications from us if they are strictly necessary to provide the Nera service or to confirm or validate a transaction, recover accounts, etc.
Opt-In Mobile Text Messages: You can opt-in to receive promotional, marketing, and special offer text messages from Nera. Text messages are auto-dialed and consent to text messages is not required for any purchase or service. You can opt-out of marketing by sending STOP to the number following the directions sent back to you when you sign up.
Mobile Push Notifications: You can manage the type of push notifications you receive from Nera by modifying the settings within the Nera Service. For more information on how to update your push notification settings for our Services please visit here. You may also set your mobile device settings to not allow push notifications from us.
Cookie Use and Controls:
Cookies serve a wide variety of purposes. Cookies are pieces of data stored in your web browser that are transmitted to websites to remember your browser over time and distinguish it from other users. Cookies are used to remember your shopping cart and personalize your web experience and for security, analytics, marketing, and interest-based advertising. Our cookies are placed and read by our web servers, while other cookies are placed and read by other companies' web servers. Information on specific cookies is found on our Website via the AdChoices link. You can block and control cookies using the information noted in this section. If you block all cookies, certain functionality on our Website will not work.
One way to think about cookies is based on their function. The following settings will control our use of browser cookies, the use of IP address for tracking, and the collection and use of data for cookie-based, interest-based advertising.
You may choose not to provide Nera with your Personal Data. However, if you choose not to provide your Personal Data, you may not be able to enjoy the full range of Services.
Nera takes steps to keep your Personal Data accurate and up to date. If you reside in the European Economic Area, you have certain rights to the Personal Data that we have collected about you. To exercise your rights to your Personal Data, please contact us through our Support Team at email@example.com. Subject to applicable law and in exceptional circumstances only, we may charge for this service and we will respond to reasonable requests as soon as practicable, and in any event, within the time limits prescribed by law.
You have the following rights:
Where we are legally required to do so, we ask you for your prior consent before providing you with promotional materials or information. When required by local law, when marketing consent is obtained, we use the double-opt-in method (confirmation of your email address by email before sending you promotional messages) in order to verify your consent. You have the right to revoke your consent at any time (this will not affect the processing of your Personal Data undertaken until the revocation). If you want to stop receiving promotional materials, etc., you can do so at any time as outlined in the Change Consent Settings for Communication Preferences section.
Legal Basis for Processing under the GDPR
In this section we provide information on the legal basis for our processing of your Personal Data as required by Art. 13 and 14 of the GDPR:
In case of questions about the processing of your Personal Data please contact us at firstname.lastname@example.org
If we are required under applicable law to appoint a data protection officer (DPO), you can contact the DPO that is responsible for your country/region at email@example.com
Danway International Limited is the data controller for Nera.Residents of Hong Kong, SAR of China
Nera takes steps to keep your Personal Data accurate and up to date. If you reside in Hong Kong, you may request access to or correction of the Personal Data that we have collected about you. To access your Personal Data, please contact us through our Support Team at firstname.lastname@example.org. We may charge for this service and will respond to reasonable requests as soon as practicable, and in any event, within the time limits prescribed by law.Your consent for use or sharing of Personal Data for marketing purposes
You may choose not to provide Nera with your Personal Data. However, if you choose not to provide your Personal Data, you may not be able to enjoy the full range of Services. Nera may use your Personal Data to communicate with you about Nera products or Services you have purchased or used and to notify you of other products, Promotions and Services we think may be of interest to you. We may also share Personal Data with our Ad Partners, business partners, vendors and suppliers who are providing you with products and Services for their marketing purposes. You may provide your consent through the methods described in the next section.How to indicate your consent and opt-out
You may indicate your consent in a number of ways, including: (i) ticking a box to indicate your consent when providing us with your Personal Data through our Services or a form (including enrolling in Promotions); or ticking a box to indicate your consent when registering with us or creating an account with us. You may opt-out from receiving marketing communications at any time, free of charge, through the methods described in the Managing Preferences and Withdrawing Consent section.
Residents of Turkey
The personal data shared with (INSERT TURKISH DISTRIBUTION COMPANY’S NAME) and Nera will be protected using technical and organizational measures designed to protect your information against unauthorized access, theft, and loss as required by article 12 of the Law on Protection of Personal Data no. 6698.Personal Data accuracy
Nera takes steps to keep your Personal Data accurate and up to date. You are responsible for the accuracy of the information you have provided to Nera, and you understand that doing so is important in terms of exercising your personal data rights under the Law on Protection of Personal Data no. 6698 and other applicable legislation. To update your Personal Data, please contact our Support Team at email@example.com and by sending an email to our distributor at (INSERT DISTRIBUTOR’S ADDRESS)Access requests
If you reside in Turkey, you may request access to, and modification, opposition and deletion of the Personal Data that we have collected about you. To access your Personal Data, please contact our Support Team at firstname.lastname@example.org and by sending an email to our distributor at (INSERT DISTRIBUTOR’S ADDRESS). Subject to applicable law, we may charge for this service and will respond to reasonable requests as soon as practicable, and in any event, within the time limits prescribed by law.Data retention and destruction
When you delete your account and/or when Personal Data is no longer needed to provide the Services or to comply with our legal obligations, resolve disputes, and enforce our agreements and/or the retention period under applicable law has expired, your Personal Data may be anonymized and continued to be used in that form.Residents of the United States
We do not sell Personal Data as defined by Nevada law.
Residents of the United States have the right to ask us to delete your Personal Data, as permitted by law.
Residents of California
If you are a resident of California, you have certain rights to the Personal Data that we have collected about you. Under California law, the exercise of these rights is subject to certain exemptions to safeguard the public interest (e.g., the prevention or detection of crime) and our interests (e.g., maintaining confidentially when legally required ). We will comply with your request as soon as reasonably practicable. Requests to exercise your rights may be granted in whole, in part, or not at all, depending on the scope and nature of the request and applicable law. To prevent unauthorized access to your Personal Data, we take steps to verify an individual's right to the data - including requiring users to reach out to us directly from a verified email address, pass a challenge response, and/or confirm information associated with the account. Following verification of your identity, we will notify you if we are unable to fullfill your request and outline the reasons we are unable to honor your request at this time.Your California Privacy Rights
Note to California users between 13 and 16: If you are between the ages of 13 and 16, we do not "sell" your information to these third parties without authorization from you.
Danway International Limited
Attention: Privacy Office, Legal Department
6/F., Greenwich Centre
260 King's Road
North Point, Hong Kong
Additional California Rights:
California Civil Code Section 1798.83 permits California residents to request and obtain from us a list of what Personal Data (if any) we disclosed to third parties for that third party's direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge.
Under Section 1798.83, we currently do not share any Personal Data with third parties for their direct marketing purposes. If we do decide to share your Personal Data with third parties for their marketing purposes, you may opt-out of this disclosure at any time by submitting a request to please contact us through our Support Team at email@example.com, or in writing to:
Danway International Limited
Attention: Privacy Office, Legal Department
6/F., Greenwich Centre
260 King's Road
North Point, Hong Kong
It is important to note that this opt-out does not prohibit disclosures made for non-marketing purposes or for purposes of assisting us with our own marketing.
Additionally, if you are a registered user under the age of 18 and a resident of California, you may request removal of content you have posted to the Services. Requests can be made to our Support Team at firstname.lastname@example.org. Please note that making such requests does not ensure complete or comprehensive removal of the content. For example, we may retain the information for our own internal records, and it is also possible that a third party we do not own or control may copy the posting and repost it elsewhere
Limiting Cookies and Other Tracking Technologies
There are a few ways to manage what tracking technology (which may result in data sharing) is used during your web browsing experience. These controls are available to both Website Non-Account Holders and Nera Account Holders.
Transfers of Your Personal Data to Other Countries
The Personal Data Nera processes, and all associated Services and systems, including registration, is housed on servers in the United States. If you are located outside of the United States, please be aware that Personal Data we collect will be processed and stored in the United States (the data protection and privacy laws in the United States may offer a lower level of protections than in your country/region).
We will retain your Personal Data for as long as you maintain an account or as otherwise necessary to provide you the Services. We will also retain your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Where permissible, we will also delete your Personal Data upon your request. Information on how to make a deletion request can be found here.
If you have questions about our data retention practices, please contact us at email@example.com
We implement appropriate technical and organizational safeguards to protect against unauthorized or unlawful processing of Personal Data and against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data. Please be advised, however, that we cannot fully eliminate security risks associated with the storage and transmission of Personal Data.
We do not knowingly collect Personal Data online from children under 13 (note that the minimum age may vary based on location, and on local law). If you become aware that a child has provided us with Personal Data without parental consent, please contact us through our Support Team. If we become aware that a child under 13 has provided us with Personal Data without parental consent, we will take steps to remove the data and cancel the child's account.